Disclosures

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FDIC Insurance Rules

The FDIC – short for Federal Deposit Insurance Corporation – is an independent agency of the United States government that protects against the loss of insured deposits if an FDIC insured bank fails. It is backed by the full faith and credit of the United States government. Since the FDIC began in 1934, no depositor has ever lost a penny of FDIC insured funds.

Important FDIC Information

• FDIC insurance covers funds in deposit accounts at Blue Ridge Bank, including checking, NOW, savings, money market deposit accounts and certificates of deposit (CDs).
• Deposits are insured up to at least $250,000 per depositor for each ownership category.
• The FDIC provides separate insurance coverage for funds held in different ownership categories. This means that a bank customer may qualify for more than the $250,000 coverage if the accounts are in different ownership categories and the requirements are met. For more information, please visit www.myFDICinsurance.gov.

Funds Availability Disclosure

Your Ability to Withdraw Funds

This policy statement applies to "transaction" accounts. Transaction accounts, in general, are accounts that permit an unlimited number of payments to third persons and an unlimited number of telephone and pre-authorized transfers to other accounts of yours with us. Checking accounts are the most common transaction accounts. Feel free to ask us whether any of your other accounts might also be under this policy.

Our policy is to make funds from your cash and check deposits available to you on the business day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash and we will use the funds to pay checks that you have written or electronic debits that you have authorized.

Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems regarding your deposit.

For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If we are open on a federal holiday, your deposit will post the next business day.

If you make a deposit before 5:00pm (6:00pm on Fridays) on a business day that we are open, we will consider that day to be the day of your deposit. If you make a deposit on a day we are not open or after hours at our "night drop", we will consider that the deposit was made on the next business day we are open.

Longer Delays May Apply

Case-by-Case Delays: In some cases, we will not make all the funds that you deposit by check available to you on the second business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $225 of your deposit, however, may be available on the first business day.

If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.

If you will need the funds from a deposit right away, you should ask us when the funds will be available.

Safeguard Exceptions: Funds that you deposit by check may be delayed for a longer period under the following circumstances:

• We believe a check you deposit will not be paid
• You deposit checks totaling more than $5,525 on any one day
• You redeposit a check that has been returned unpaid
• You have overdrawn your account repeatedly in the last six months
• There is an emergency, such as a failure of computer or communications equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.

Special Rules for New Accounts: If you are a new customer, the following special rules will apply during the first 30 days your account is open:

Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from a deposit of cash, wire transfer, and the first $5,525 of a day's total deposits of cashier's, certified, teller's, traveler's, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess of $5,525 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U S Treasury check) is not made in person to one of our employees, the first $5,525 will not be available until the second business day after the day of your deposit.

Funds from all other check deposits will be available on the fifteenth business day after the day of your deposit.

Electronic Funds Transfer Act - Regulation E

The Electronic Funds Transfer Act and Federal Reserve Board Regulation E establishes the basic rights, liabilities and responsibilities of consumer who use electronic funds transfer services and of financial institutions that offer the services. If any of the types of Pre-authorized Electronic Funds Transfers mentioned below are made to or from your checking or savings accounts, the law and these disclosures are applicable to you.

TYPES OF TRANSFERS

1. Direct deposits
2. Any other recurring payment to your checking or savings account
3. Recurring Transfers from your account, which you authorized a company to make for you
4. ATM withdrawals from your checking account
5. Point-of-Sale and Debit Card transactions

BUSINESS DAYS

Our business days are Monday through Friday, excluding legal holidays.

RIGHT TO RECEIVE INFORMATION CONCERNING TRANSFERS

If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the telephone numbers listed below to find out whether or not the deposit has been made.

Statements: You will get a monthly checking account statement showing transfers to and from the account in addition to your normal activity unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

YOUR LIABILITY FOR UNAUTHORIZED TRANSFERS

1. Notify us at once if you believe your card and/or PIN has been lost or stolen. Telephoning is the best way to keep your possible losses down. You could lose all the money in your account. If you tell us within two business days, you can lose no more than $50 if someone used your card without your permission.
2. If you do not notify us within two business days after you learn of the loss or theft of your card and/or PIN, you could lose as much as $500.
3. If your statement shows any electronic funds transfer you did not make or authorize, notify us at once by calling the telephone numbers listed below. If you do not notify us within 60 days after the statement is mailed to you, you may not get any money you lost after the 60 days if you cannot prove that we could have stopped someone from taking money if we had been notified in time. If you are unable to notify us due to extenuating circumstances (such as a long trip or hospital stay) we will extend the time period.

STOP PAYMENT

1. Right to Stop Payment and Procedures for Doing So: If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Call or write us at the telephone numbers or address listed below, in time for us to receive your request three (3) business days or more before the payment is to be made. If you call, we require that you submit your request in writing within 14 days. Any oral stop payment order not confirmed in writing within 14 days will expire in 14 days. Any stop payment request confirmed in writing within 14 days will expire after 6 months and must be renewed in writing to remain in effect. There is a charge for placing a stop payment order.
2. Notice of Varying Amounts: If the regular payments will vary in amount, the company you are going to pay will tell you 10 days before each payment, when it will be made and how much it will be.
3. Liability for Failure to Stop Payment of Pre-authorized Transfers: if you order us to stop payment on these payments 3 business days or more before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.

ACCOUNT INFORMATION DISCLOSURE

We will disclose information about your account or the transfer that you made:

1. If we return checks on your account due to insufficient or uncollected funds or if we are unable to complete an electronic transfer due to insufficient or uncollected funds; or
2. Where it is necessary for completing transfers; or
3. In order to verify the existence or condition of your account for a third party, such as credit bureaus or merchants; or
4. In order to comply with government agencies or court orders; or,
5. Upon your written request;
6. To companies who perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements; or
7. As permitted by law

Blue Ridge Bank Telephone: (540)743-6521 (888) 331-6521 Toll Free

IN CASE OF ERROR OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFER

Telephone us during normal banking hours at the telephone number listed above, or write to Blue Ridge Bank, P O Box 609, Luray VA 22835, as soon as you can if you think your periodic statement is wrong or if you need more information about a transfer listed on your statement. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared or no later than 60 days after we sent you information or documentation which you requested in order for you to determine whether an error may have occurred.

1. Tell us your name and account number
2. Describe the error or transfer you are unsure about and explain as clearly as you can why you believe there is an error and why you need more information
3. Tell us the dollar amount of the suspected error

If you tell us orally, we may require that you send your complaint or question in writing within 10 days. We will tell you the results of our investigation within 10 business days after we hear from you and we will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will recredit your account within 10 days for the amount you think is in error so that you will have use of the money during the time it takes to complete our investigation. If we ask you to put your question or complaint in writing and if we do not receive it within 10 business days, we may not re-credit your account. If we decide there was not an error, we will send you a written explanation within 3 days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

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Additional Account Information

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Visa Check Cards

Use of your BRB VISA Check Card at ATMs within the BRB network is free.

If you use an automated teller machine not owned or operated by Blue Ridge Bank, a fee may be imposed for ATM transactions. You may also be charged a fee by the operator of the machine and/or by an automated transfer network.

Exchange Rate Used for Processing International Transactions:

Is the rate selected by VISA from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate VISA itself receives, or the government-mandated rate in effect for the applicable central processing date, in each instance, plus or minus any adjustment determined by the Bank.

Truth-In-Savings Disclosure

All Interest Bearing Accounts

We reserve the right at any time to require not less than 7 days notice in writing before each withdrawal from an interest-bearing account other than a time deposit, or from any other savings account as defined by Regulation D.

Discretionary Overdraft Service Policy

This policy is not a line of credit, or a right or obligation guaranteed to you. This is a discretionary policy that can be changed or withdrawn at any time without notice.

Under this policy, our standard overdraft practice is to strive to pay your overdrafts when your account meets certain discretionary criteria. The criteria may include, but is not limited to, any or all of the following and is subject to change without notice:

• The age of your account.
• The deposit behavior in your account and any related accounts.
• The overdraft behavior of your account and any related accounts.
• The status of any loan or other obligation to us.
• The status of any legal or administrative order or levy.

We have adopted this discretionary overdraft policy to provide you the highest level of service and for the highest efficiency in managing customer overdrafts consistently and fairly. At our discretion, we may pay and permit transactions for items, including checks, ATM withdrawals, debit card transactions, preauthorized automatic debits, telephone-initiated transfers or other electronic transfers, when you do not have sufficient available funds, although special arrangements or circumstances may change this amount. A non-sufficient fund/overdraft fee of $39.97 per item will be assessed for each item that is submitted in which you do not have sufficient available funds in the account to cover the item amount when it is processed.

Although subject to change without notice, it is our current practice to process account activity each evening for items received prior to the daily cut off time. We sort items for processing first by transaction type in the following order: ATM withdrawals, debit card transactions, pre-authorized debit transactions, telephone-initiated transfers, other electronic transactions and paper-based checks or drafts. Within transaction types, items are processed by item sequence, which would be the earliest date/time for electronic items and the lowest check or draft number for paper based items. For example, if we receive two of your checks for payment and you make a debit card transaction in the same day, these items will be processed against your account balance that evening. Your account balance is adjusted as each item is processed for the amount of the item, if the item is paid, and/or any applicable non-sufficient fund/overdraft fee that is charged. A non-sufficient fund/overdraft fee will be charged for each item if the amount of the item is greater than the adjusted account balance at the time it is processed.

We are not obligated to pay any item presented for payment if your account does not contain sufficient collected (available) funds, and any discretionary payment of any non-sufficient fund item does not obligate us to pay any additional non-sufficient fund item or to provide prior written notice of our decision to refuse to pay any additional non-sufficient fund item. If an item is processed for payment and we create an overdraft, pursuant to the Depositor's Account Agreement, you agree to pay us the amount of any overdraft and applicable fees, as published, immediately, without notice or demand from us, unless you otherwise specify that you wish all NSF's returned, upon which you agree to pay us the amount of any applicable fee. Each account holder is jointly and severally responsible under the Depositor's Account Agreement for paying any overdraft amounts.

It is our policy to operate in accordance with all applicable safety and soundness standards. Federal and State laws, particularly the Uniform Commercial Code, unless modified or amended by the Depositor's Account Agreement, controls the duties, obligations and rights of the Depositor, the Authorized Signatories and the Financial Institution with regard to your checking account. The Depositor's Account Agreement terms shall control any possible conflict, if any, between any provision of this overdraft policy and the Depositor's Account Agreement.

If you do not wish to be included under this policy and would prefer to have your non-sufficient fund items returned and/or denied, please call (888) 331-6521. A non-sufficient fund fee will be assessed when your item is returned.

Digital Wallets Terms and Conditions

Terms and Conditions and Privacy Policy For Adding Your Blue Ridge Bank Credit to Mobile Wallet Service

Blue Ridge Bank
Terms and Conditions (Retain for your records)

Mobile Wallet Terms and Conditions These Terms and Conditions (the “Terms”) apply when you choose to add a Blue Ridge Bank credit card to a Mobile Wallet Service. In these Terms, “you”, “your”, “their”, and “my” refer to the cardholder of the Blue Ridge Bank Card, and “we,” “us,” “our,” and “Blue Ridge Bank” refer to the issuer of your Blue Ridge Bank Card. By selecting the check box entitled “I have read, and I understand and agree to the Blue Ridge Bank Mobile Wallet Service Terms and Conditions,” you agree to all terms, conditions, and notices contained or referenced in these Terms and you are providing your express consent.

What is a Mobile Wallet Service? A Mobile Wallet Service (“Wallet”) allows you to add your Blue Ridge Bank Cards to an application using your Mobile Device. Your Blue Ridge Bank Card number is replaced with a digital number or token. Once added, you understand that you may use your Mobile Device to make payments only where the Wallet is accepted. Blue Ridge Bank is not a provider of the Wallet and we are not responsible for any failure or inability to perform a transaction using the Wallet. We are only responsible for supplying information securely to the Wallet provider to allow usage of the Blue Ridge Bank Card in the Wallet.

Eligibility Active Blue Ridge Bank Card accounts that are in good standing are eligible to be added to a Wallet. If your Blue Ridge Bank Card or any underlying (Blue Ridge Bank) account becomes delinquent, is in a negative status or is otherwise maintained in an unsafe manner as determined by Blue Ridge Bank in its sole discretion, your Blue Ridge Bank Card may be removed by Blue Ridge Bank from the Wallet for continued use.

Relationship to Other Agreements You agree that when you add your (Blue Ridge Bank) Card to a Wallet service, your Blue Ridge Bank Card and account will remain subject to the terms and conditions of all existing agreements with Blue Ridge Bank. You acknowledge that certain message and data rates may apply from your wireless service providers and/or wireless carriers which might impact your use of the Wallet. For example, your mobile service carrier or provider may impose data usage or text charges for your use of or interaction with the Wallet, including downloading the software, receiving or sending text messages, or other use of your mobile device when using the software or other products and services provided by the Wallet. You expressly agree that you are responsible for all such fees, limitations, and restrictions and that we may contact you via your mobile device for any purpose concerning your accounts at Blue Ridge Bank, including account servicing and collection purposes.

Account Ownership/Accurate Information You represent that you are the legal owner of the account and other financial information which may be accessed via the Wallet. You represent and agree that all information you provide in connection with the Wallet is accurate, current, and complete, and that you have the right to provide such information to us for the purpose of operating the Wallet. You agree not to misrepresent your identity or your account information.

Measures to maintain your privacy and security Once you have added your Blue Ridge Bank Card to a Wallet service, Blue Ridge Bank is responsible for securely transmitting your information to your Wallet service provider. Your information is only sent through secure channels. You agree that we may share your information with the Wallet provider, a payment network, and others in order to provide the services you have requested, to make information available to you about your Blue Ridge Bank Card transactions, and to improve our ability to offer these services. We do not control the privacy and security of your information that may be held by the Wallet provider and that is governed by the privacy policy given to you by the Wallet provider. You agree not to leave your Mobile Device unattended while logged into the Wallet and to log off immediately at the completion of each access by you. You agree not to provide your password or other access information to any other person. If you believe that someone may have unauthorized access to your Mobile Device, you agree to immediately cancel your access to the Wallet associated with the Mobile Device. You agree to provide us with immediate notice in the event you suspect fraud or any unauthorized access to any of your accounts. You agree to comply with all applicable laws, rules and regulations in connection with your Blue Ridge Bank Card.

You agree to take every precaution to ensure the safety, security and integrity of your account and transactions when using the Wallet.

We may in some cases make individually identifying information available only in the following circumstances: where ordered by a court or other legal body or where it is lawfully permitted or required; where we have agreed to provide information under contracts to vendors and partners to make products and services available to our customers; or where the customer has requested or consents to the disclosure of information. In those cases where we disclose information to outside vendors, we require that they use it for no purposes other than providing previously specified services to our customers.

Changes in these Terms and Conditions Except as otherwise required by law, Blue Ridge Bank may in its sole discretion change these terms, and modify or cancel the eligibility to use your Blue Ridge Bank Card with a Wallet service at any time, without notice. You cannot change these terms but you can terminate them by removing your Blue Ridge Bank Card(s) from the Wallet. Blue Ridge Bank reserves the right to refuse any transaction for any reason.

Exclusion of Warranties; Limitation of Liability; Indemnification
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF A MOBILE WALLET SERVICE IS AT YOUR SOLE RISK. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WALLET IS OBTAINED AT YOUR OWN DISCRETION AND RISK, AND Blue Ridge Bank IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL, WHETHER DUE TO ANY COMPUTER VIRUS OR OTHERWISE. Blue Ridge Bank MAKES NO REPRESENTATION OR WARRANTY AS TO THE COMPLETENESS, ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION OR DATA THAT YOU OBTAIN THROUGH THE USE OF A WALLET.

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